Addressing People and Processes in Multinational Management

Burgos, 5 August 2025.- In any multinational organization, aligning people and processes is fundamental to achieving strategic objectives. Success does not rely solely on having the right systems in place, but on ensuring that human capital and operational frameworks evolve in parallel.

From a people perspective, talent development remains a top priority. Recruiting is no longer just about technical expertise—it’s about cultural fit, adaptability, and cross-cultural communication skills. Once onboard, continuous training becomes essential.

We invest in upskilling not only to enhance performance but to foster a shared language of excellence across all regions. Internal mobility is another key lever. By encouraging movement between departments and countries, we develop agile leaders who understand the business from multiple angles.

On the process side, standardization and flexibility must coexist. While KPIs ensure accountability and alignment with global strategy, tools and workflows must be adaptable to local market realities.

The implementation of unified digital platforms—such as shared CRM systems or supply chain dashboards—has enhanced our visibility and decision-making, but we remain committed to adjusting processes based on feedback from regional teams.

Cross-border coordination is where people and processes meet. We have created multi-country task forces that tackle key operational goals while building strong internal networks. These teams act as bridges between cultures, ensuring that execution is both efficient and respectful of local dynamics.

Balancing the human and operational sides of the business is not a one-time project—it is an ongoing discipline. By nurturing talent and refining processes with equal intensity, we create the conditions for resilience, innovation, and sustained growth in an increasingly complex global environment.